Smart future of home climate

The forming of an expanded Ariston + Caffeina team allowed us to work in sync, creating an agile working method that was always aligned at all stages of redesigning the new experience.
We started by drafting the business requirements with internal stakeholders, after which we interviewed a selected sample of actual users to understand their behaviors, needs, and views directly.

We organized several workshops and joint working sessions at key moments. We generated shared solutions that guided all subsequent design phases, such as creating the first paper prototypes of the new experience concept or redefining the new information architecture.
This method has allowed us to always be aligned and have continuous validation with stakeholders and end users.

To ensure that this repetitive method remained efficient, collaborative tools were used to ensure optimal alignment and communication of all parts of the work team at all times.

We defined the flows, structure, and composition of all interface screens through flow charts. At this stage, we designed in low loyalty, without considering the aesthetics of the screens but focusing solely on the functional aspects, to validate the designed solutions at a low economic impact.

Ariston NET runs on different operating systems: to facilitate the use and reachability of information, we created a “common” design system based on Google’s Material Design components. This allows us to be more flexible in the later stages of evolution, testing, and implementation of new features.

Using Framer as our prototyping software, we created a realistic prototype that could truly reproduce the app’s user experience. This rapid prototyping phase allowed us to create the tool and the basis for the next phase: testing with real users, where we validated the choices made during the previous design phases.

Through user testing moderated in our UX Lab, we gathered a range of important feedback directly from real users, which helped us finalize the app’s functionality.

Ariston NET App has a profound level of integration with the systems it controls. Through the insights that emerged from the research (and subsequently from the creation of personas), we could outline different needs and uses by user type. We then devised two macro-types of functionality that coexist consistently:

1. clarity and simplicity in basic operations for “basic” users.

2. depth of functionality available for advanced users, reviewing and simplifying its operation.

We redesigned complex operations, such as weekly scheduling and energy consumption monitoring, to provide a simple and satisfying user experience.

Ariston NET users can optimize consumption and check how much they have saved by using the app. Therefore, we designed the consumption analysis parts with the problems and needs of the target user in mind.